10 Best Website Chatbot Examples of 2021 Real-Life Examples

• John Doe
• May 26, 2022

Claudia Bot Builder

Meya enables businesses to build and host complex bots that connect to your backend services. Meya provides a fully functional web IDE that makes bot-building easy. The cloud code and managed database that comes with every bot allows you to make your bot powerful and delight your customers.

Contextual Conversation Engine to understand and respond to customers’ requests. Pre-made templates and integrations to speed up time-to-value. Integration with core business systems including Order Management Systems, CRM platforms, and inventory management systems for full ticket resolutions. AI-powered recommended replies to help your agents work faster. Configurable, rules-based drip sequences with automated messages.

Why add an AI chatbot to your website?

Quriobot integrates with help desk software such as LiveAgent, if you want a complete solution that gives you a support desk, live chat, and more. Drift is more suitable for fairly large businesses, and the pricing reflects that. If you’re just starting to make money online, we recommend that you try one of the other tools on our list. Freshchat allows you to build chatbots for WhatsApp, Messenger, Apple Business Chat, mobile, and web. With better comprehension than before, Answer Bot can help you deliver accurate answers to customers while reducing the effort required by agents.

Simple accessibility for users with little to no experience in building AI chatbots, coding, and programming. Configure your bot to hand the conversation off to a human agent if needed, create support tickets, add users to lists and workflows. The best chatbot platform offers reporting and analytics capabilities to judge the efficacy of the chatbot and constantly fine-tuning the bot flow to accomplish the end goals. It determines the success of your chatbot by providing valuable insights into opportunities for business growth.

Online chat through chatbots has grown faster than any prior channel.” —Eileen Brown, ZDNet. Intercom’s chatbot is known for its extensive ability to connect and engage website visitors in real-time. It helps you offer faster resolutions and help operators prioritize more pressing issues at hand.

Best AI Chatbot for User or Market Research: SurveySparrow

Buoy is an example of an AI tool that simulates a conversation with a doctor. Buoy chatbot uses its database of tens of thousands of clinical records. Then it chooses the best patient interview questions on the go.

Pandorabots helps your business to become more professional at offering real-time support to customers on the website. It enables you to answer questions in multiple languages to customers, which means you can write AIML scripts in natural language. It understands what your visitors are expressing and learns from the conversations it has with them to provide better answers in the future. AI chatbot is a software that can simulate a user conversation with a natural language through messaging applications.

Best chatbot platform for simple setup

Your friendly owl is here with another solution to make your language-learning struggles disappear! The popular language-learning app has left no stone unturned to ensure its users have an engaging and entertaining experience developing their language skills. And their chatbots online are another step in this direction. Chatbot marketing provides an intermingling of communication, service, and transactions. This is why 64% of web users approve of a company’s use of chatbots. Subsequently, the fact that chatbots online can be effectively programmed to provide specific answers and prove to be time-saving, leads to enhanced customer satisfaction rates also.

That means no longer you have to spend more time building your chatbot from scratch. You can also connect it with other third-party platforms like Shopify, Google Sheets, ConvertKit, Zapier, and others hassle-free. These benefits of chatbots make it easier for your brand to decide whether to get a chatbot platform onboard or not. But before you start looking for a chatbot, it is essential to understand the different chatbots available in the market.

7 customer support

You can use the mobile app to keep in touch with your customers. It helps you to react to customer behaviors and increase your sales. Lex bots work to carry out a specific ‘intent’ or an action that you want it to perform.

Unlike traditional chatbots, Solvvy delivers personalized, on-brand experiences for customers across multiple channels. So wherever your customers encounter a Solvvy-powered chatbot—whether on Messenger, your website or anywhere else—the experience is consistent and genuinely on-brand. Ultimate has a one-click integration with Zendesk and automates percent of support requests across Zendesk channels.

Best AI Chatbot for Developers: CSML.dev

Also, keep your eye out for chatbots that are enhanced with artificial intelligence. AI enables chatbots to learn and improve over time as well as intelligently redirect users to agents or self-service content which lightens the load on your service team. HubSpot is known for its CRM, customer service, and marketing tools it provides for teams of all sizes in a wide variety of industries, but less well-known best chatbots 2021 for its chatbot. However, for basic needs—and especially for existing HubSpot users—HubSpot’s chatbots are a great way to get started. Intercom is a unique messaging platform designed for companies in the healthcare, financial service, education, e-commerce industries. However, in August 2018, Intercom announced its foray into chatbots with Custom Bots, a product that allows you to create web-based chatbots.

Chatfuel is a powerful chatbot platform for Messenger, Facebook, and Instagram. You don’t need any coding knowledge or previous experience to use it. Chatbots are computerized programs that can simulate human-like conversation and help boost the effectiveness of your customer service strategy.

• The apps can be used for call center agent replacement, text chat or to add conversational voice interfaces to mobile apps or IOT devices.
• With buyers wanting more personalized experiences, forward-thinking brands have adopted chatbots to go beyond customer expectations.
• Proprofs prioritizes ease of use over advanced functionality so while it’s easy to build chatbots with no-code, more advanced features and sophisticated workflows may be out of reach.
• Whether you need the bot for marketing or customer support, analytics are a must-have, so check for this functionality.
• FAQ bots answer questions and Messenger chatbots can enhance your Facebook page.

You can automate the connections between your chatbot and other apps like your email marketing tool, CRM, team chat platform, or calendar. It works on many common channels, such as Facebook Messenger, Instagram, email, and SMS, and it has over 25 templates to help you get started. The only quibble I have is that the website widget simply redirects people to Messenger, rather than offering a built-in chat box. I spent time researching and testing several dozen bot builders, and based on my experiences with each of them, these are the four best chatbot builders.

Easily build chatbots that will grow with your business ambitions. The tool provides a dialog manager to customize the flow and paths of conversation. The tool strengthens your customer experience with analytics with real-time insights into key topic themes, trends in volume, customer inquiries, etc.

They’ll talk to you till you want to and have no immediately ulterior motives behind their design. Enables users to use their voices to control speakers, appliances, lighting,F etc. Pandorabot offers a free sandbox version with basic features. You cannot license and download an on-premise version of the Pandorabots platform.

• If you run a healthcare site, then SnapEngage offers ‘Health Engage’ to provide secure, HIPAA-compliant chatbots, live chat, and SMS messaging.
• If you upgrade your account, you can leave the friend zone and start a romantic relationship.
• They also take in additional information from the visitor and build them into future conversations.
• You can leverage Natural Language Processing to identify user intents and utterances to pre-defined answers.
• For instance, the platform can access customer and order information within your CRM system to determine and communicate the status of an order to your customer.

When looking at AI chatbot pricing, note whether multiple channels are included, or if there’s a premium for using chatbots on certain channels. The developers of the app state that Mydol can make your fandom more exciting, as you can hold conversations with a virtual version of your favorite celebrity. Some celebrities have also founded social media apps that let you follow updates, but this app uses AI instead. Mydol is an unusual chatbot app that has a unique spin on boyfriend/girlfriend simulator bots. With this app, your virtual conversation partner is not just a fake love interest; instead, they’re your favorite celebrity . During conversations, the app does provide suggested responses to make it easier and quicker for you to reply.

It’s a low-code platform for creating AI-powered chatbots driven by natural language processing . In other words, it enables you to create intelligent conversational assistants without having to start from scratch. For example, thanks to the system, you don’t need to teach your bot the difference between time, date, and place. It already knows it; you just need to work it into the conversation.

You can use automated messages within Zendesk Chat, such as triggering messages based on what your customers are doing. You can also optimize your messages by testing which ones have a high engagement rate. It even comes with pre-built templates that you can use as a starting point to quickly get your AI ChatBot up and running.